Our Delivery Policy

Delivery Times
Our normal delivery times are the same times as our business hours. We try our best to make sure all deliveries are made on time and that they do not get delayed.

Delivery Times for Specific Occasions
Please give us your order early as possible if you wish for it to be delivered at a specific time. Each gift will be delivered within specified time frames but delivery time may vary in case of heavy traffic or adverse weather conditions.

Delivery for the Same Day
If you wish your package to arrive on the day you place your order, please make sure you make it by 12 o’clock. Deliveries taken afterwards may not reach on time.

Delivery for Funeral Homes
Your sentiments are valuable to us, and we understand how important it must be for you to make such arrangements. This is why each order is considered high priority; we will try to deliver the order as soon as possible. In case the delivery is delayed or if the order has not been processed for any reason, you will be informed immediately so that temporary or other arrangements can be made. If we are unable to fulfill the order such as a funeral banner, we will offer you other options.

Weekend Delivery Policies
Even though weekends are our busiest days we will accommodate each order. All incomplete deliveries will be rescheduled. If the deliveries are not possible on Sunday, they will be made for Saturday. If both days are unavailable, the delivery day will be moved on to Monday. We will contact you before rescheduling for permission.

P.O. Box Deliveries
A.P.O and P.O box deliveries are not fulfilled by us.

Incorrect Addresses
Please make sure all details are correct when the order has been placed. We will not be responsible for incorrect deliveries in this case.

Recipient Unavailable
Due to the unavailability of the recipient, the package will be left safely with a neighbor. The person who has placed the order will be contacted, or the recipient will be contacted to make other arrangements.

Canceling of an Order
Orders made on the same day cannot be cancelled. Orders which have been booked for another day can be cancelled immediately. You can contact us through our website, email, or call us to cancel any order.

Contacting Recipient(s)
If the recipients are not available at the dropping point, they may be contacted in order to make further arrangements.

Leaving Package(s) at Door
At your request we can leave the package at the recipients doorstep, but we will not be responsible if due to any reason they do not receive the package. We do not guarantee that the package is safe at the door steps, and we cannot be held responsible if the package is misplaced.

Refusal of Package Acceptance
If the delivery of the package is refused by the recipient, the person who made the order will still be held liable.

Taxes & Pricing

• Sales taxes will be applicable on checkouts
• Products which are upsized or booked also have taxes and pricing applicable.

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